Banks

By Nora Loreto Is there a rule somewhere that says that journalists writing about bank profits or bank workers cannot mention the two together? Quarter after quarter, and year after year, the same paint-by-numbers articles are written about Canada’s largest banks. The story goes like this: the writer starts detailing record profits, moves to an Continue readingRBC axing 450 jobs while its shareholders are rolling in profits

By Julia Smith CBC’s recent investigation into upselling by bank employees blew the door open on shady practices that have long plagued Canada’s financial institutions. The stories detailed toxic work environments where employees said they felt pressured to sell customers products they didn’t need — sometimes breaking the law — to meet high sales targets set Continue readingThe best way to protect against unscrupulous bank tactics? Empower workers